Alertacall is a member of the Telecare Services Association

Alertacall is a telecare service that confirms the safety of older and disabled people who live on their own.

Alertacall is a Safety Confirmation Service.
We can check you are 'up and about' and have got back home safely - every day.

If we cannot confirm your safety we will call up to three people chosen by you and let them know.

Eveline is an Alertacall telecare customer

Eveline, 87, is older and lives alone

Eveline uses Alertacall to give some peace of mind to her family in the event she had a fall and was knocked unconscious or went out one day and did not return home. Eveline’s family now know she is safe each day even though they often cannot get hold of her on the telephone. Find out how Alertacall works

Michael is an Alertacall telecare customer

Michael, 31, has diabetes

Michael has insulin dependent diabetes. On several occasions Michael has woken up after a hypo and found it very difficult to get out of bed and find suitable food. His family are not very ‘comfortable’ with this and now use Alertacall as an added precaution. Find out how Alertacall works

Jackie is an Alertacall telecare customer

Jackie, 56, has arthritis

Jackie has acute rheumatoid arthritis that often affects her mobility. Before she started using Alertacall Jackie was worried about having a serious accident in her home and not being able to raise help for days. Alertacall now confirms her safety each day and provides peace of mind. Find out how Alertacall works

Alertacall on the BBC

What people say about us

"Alertacall really is very easy to use and very effective" Claire Rayner, Journalist

Listen to Claire Rayner talk about Alertacall

"I feel very safe in my home now I have Alertacall. I am very happy with the service." D. Marney, 84, London

"First class service, peace of mind. God bless you all." A. Broadbridge, 77, Berkshire

"Alertacall is non-intrusive, convenient & so reassuring if you live alone." S. Ayers, 56, Oxfordshire

"Despite a very poor memory and difficulty mastering new skills the routine of pressing the orange button each day has been quickly learnt by my elderly mother." A. Ingham, Norfolk